What if my Wi-Fi network has WEP security?

Our Wi-Fi requirements do not support WEP security, so you will need to update your security settings. To make this change, follow the steps listed below.

  1. Log into your Wi-Fi router.
  2. Look for the option which allows you to select the security type for your network. Options typically are Open, WPA, WPA2, and WEP.
  3. Change your router security type to either WPA or WPA2 security.
  4. Save the changes.

If you cannot log into your router or are unsure of how to access these settings, please refer to your Wi-Fi router manual, check with your IT department (if applicable) or contact your Wi-Fi service provider.

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