What are the Wi-Fi requirements to use the FreshAir monitoring service?
The FreshAir1 requires a Wi-Fi network connection for installation and monitoring. Below are the Wi-Fi operating requirements, security modes, and router and firewall settings.
Wi-Fi operating requirements:
- IEEE 802.11 b/g/n
- 2.4GHz Wi-Fi band
- DHCP services
Supported Wi-Fi security modes:
- Open security
- WPA/WPA2 security
Open security with a Login Page/Captive Portal. Please let us know if you use a Login Page/Captive Portal, and we will send you the MAC addresses for your devices to add to your network whitelist.
Router and firewall settings:
- TCP/IPv4 inbound and outbound communication on port 1883 and 8883
- UDP inbound and outbound communication on port 123
- Multicasting on the following address 22.214.171.124
The FreshAir1 cannot be installed on a public Wi-Fi network, such as Xfinity or Time Warner, because most public networks have login pages and do not allow devices to be whitelisted to bypass them.