What are the Wi-Fi requirements to use the FreshAir monitoring service?
The FreshAir1 requires a Wi-Fi network connection for installation and monitoring. Below are the Wi-Fi operating requirements, security modes, and router and firewall settings.
Wi-Fi operating requirements:
IEEE 802.11 b/g/n
2.4GHz Wi-Fi band
Supported Wi-Fi security modes:
WPA/WPA2 Personal security
Open security with a Login Page/Captive Portal. Please let us know if you use a Login Page/Captive Portal, and we will send you the MAC addresses for your devices to add to your network whitelist.
Router and firewall settings:
TCP/IPv4 outbound communication on port 80, 443, 1883 and 8883 to host: broker-v2.freshairsensor.com
UDP outbound communication on port 123 to host: pool.ntp.org
The FreshAir1 cannot be installed on a public Wi-Fi network, such as Xfinity or Time Warner, because most public networks have login pages and do not allow devices to be whitelisted to bypass them.